Fiverr Review

Written By Matthew Thompson
Last updated December 2, 2021

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December 2, 2021

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Fiverr has been connecting freelancers and clients since 2010. Below is a Fiverr review to help you decide whether you should use the online marketplace.

Fiverr is an online marketplace where businesses and individuals can hire contractors to perform freelance work. The marketplace gets its name from charging $5 as the starting price for a “gig,” or job.

Today, independent contractors have the option to charge any price they want for their services. Many find that Fiverr helps them earn extra money. Competition helps keep prices reasonable while customer feedback makes it possible for seasoned professionals to get paid for expert work.

This Fiverr review should help you decide whether it’s the right freelance marketplace for your needs.

Over the years, Fiverr has added several tiers to its core marketplace. Anyone can buy freelance services on Fiverr, but you can potentially access vetted professionals and customer services by choosing options like Fiverr:

Fiver Pro

Fiverr does not vet the skills and levels of experience of freelancers who sell their services on the basic marketplace. For example, someone without any experience in website design can use Fiverr to advertise their services. Buyers who expect professional results will likely feel disappointed.

Fiverr Pro only accepts experienced professionals with proven records of success in areas such as:

  • Writing articles and blog posts
  • Search engine optimization (SEO)
  • Social media marketing
  • Logo design
  • Mobile website design
  • Voiceover work

According to Fiverr, only one percent of its applicants earn Pro status.

Additionally, buyers who use Fiverr Pro gain 24/7 access to the Pro Customer Experience Team, which attempts to answer all queries within one hour.

Customers that choose Fiverr Pro can also expect to pay higher rates. In return, they get better customer services and high-ranking professionals with experience working on challenging projects.

Fiverr Studios

Some projects require work from multiple professionals. That’s where Fiverr Studios becomes helpful. Instead of hiring one person to complete a task, you hire a team of people who work toward a common goal. For example, your website design project might need a graphic designer, photographer, UX specialist and SEO professional.

Customers using Fiverr Studios do not need to manage their teams. Instead, Fiverr assigns each project to a Studio Lead that acts as the customer’s point of contact. All communication goes through the Studio Lead.

Ideally, Fiverr Studios offers the services you would get from a stand-alone agency. With Studios, though, you pay a lower price than an agency would charge.

Fiverr Logo Maker

Fiverr Logo Maker uses artificial intelligence (AI) to generate a logo based on your business’s industry and aesthetic. The service also lets you add personal touches to logos. You can use the online tool to change colors, fonts and other features.

Logo Maker bases its designs on work from Fiverr’s most successful designers. You get to view design samples without any financial obligations. Customers do not spend any money until they decide to purchase logos for their brands.

Customers can also hire creative graphic designers on Fiverr to personalize their logos further.

Fiverr Business

  • Primarily serves small businesses that need options to scale up their workforces to complete complicated, time-consuming projects.
  • Business Success Managers find freelancers with the skills and reputations to finish tasks on time. A Fiverr Business account also comes with collaboration tools that make it easier for employees to coordinate with freelancers.
  • Gives new customers one year of free service, so you only pay for the work freelancers complete for you. After the first year, you pay $149 annually on top of the fees that go to your independent contractors.
  • Is Fiverr Worth It?

Fiverr has several benefits that make it an attractive marketplace for sellers and buyers.

The marketplace makes it possible for professionals to build freelance careers while avoiding side hustle scams. They set their own prices, so they maintain some control over how much they earn. While accepting work helps freelancers get positive feedback that they can use to attract more buyers, they can accept or deny work as they please.


The potential downside for freelancers is that they have to compete with other service providers around the world. Fiverr lets anyone advertise their freelance services on the marketplace. That means a business consultant living in California has to compete with business consultants living in places with much lower costs of living. Those who can build exceptional reputations might find that they earn enough money. They will need to overcome considerable obstacles to reach that point, though.

Buyers using Fiverr should also expect some pros and cons from the freelance marketplace. As this Fiverr review should make obvious, a basic account does not guarantee quality services. You will need to upgrade to a Pro plan, at minimum, before Fiverr accepts any responsibility for the work you receive. Unfortunately, you could hire someone on Fiverr and never get the results you expect.

Buyers should pay close attention to seller reviews before hiring them. Spending a little more money on a true professional helps ensure you get useful services. Reviews will make it easier for you to gauge a freelancer’s level of professionalism.

If you have concerns about customer service, make sure you choose Fiverr Pro, Studios, or Business. The basic version of the marketplace does not offer many customer services. Upgrading to a higher tier, however, ensures that you have a manager or customer service representatives to contact.

As you can tell from this Fiverr review, the service has its good and bad points. It does offer a reliable place for freelancers and clients to connect. Freelancers looking to earn more money and clients looking for expert services, however, should opt for the marketplace’s upper tiers.

About the Author

Matthew Thompson

With more than two decades of writing and optimization experience, I know how to keep readers engaged, mimic brand voices, and get first-page rankings on search engine results. I have written for companies in diverse industries, including emerging technologies, wellness, consumer apps, enterprise software, UI/UX, outsourcing, and education.

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